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Salesforce Developer Certifications Questions and Answers (Dumps and Practice Questions)



Question : Organization wide default (OWD) is the first check used for determining access to records a user does not own.
  : Organization wide default (OWD) is the first check used for determining access to records a user does not own.
1. True
2. False




Correct Answer : 1


Explanation: Organization-wide sharing settings specify the default level of access to records and can be set separately for accounts (including assets and contracts), activities, contacts, campaigns, cases, leads, opportunities, calendars, price books, and custom objects.
Available in: Professional, Enterprise, Performance, Unlimited, Developer, and Database.com Editions.
Customer Portal is not available in Database.com

For most objects, organization-wide sharing settings can be set to Private, Public Read Only, or Public Read/Write. In environments where the organization-wide sharing setting for an object is Private or Public Read Only, an administrator can grant users additional access to records by setting up a role hierarchy or defining sharing rules. However, sharing rules can only be used to grant additional access-they cannot be used to restrict access to records beyond what was originally specified with the organization-wide sharing defaults.
Important
If your organization uses a Customer Portal, before you enable contacts to access the portal, set the organization-wide sharing defaults on accounts, contacts, contracts, assets, and cases to Private. This ensures that by default your customers can view only their own data. You can still grant your Salesforce users Public Read/Write access by creating sharing rules in which all internal users share with all internal users.
By default, Salesforce uses hierarchies, like the role or territory hierarchy, to automatically grant access of records to users above the record owner in the hierarchy.
Setting an object to Private makes those records visible only to record owners and those above them in the role hierarchy. Use theGrant Access Using Hierarchies checkbox to disable access to records to users above the record owner in the hierarchy for custom objects in Professional, Enterprise, Unlimited, Performance, and Developer Edition. If you deselect this checkbox for a custom object, only the record owner and users granted access by the organization-wide defaults receive access to the records.








Question : Automating business processes is possible using
  : Automating business processes is possible using
1. workflow
2. approval processes

3. both of above

4. None of above


Correct Answer : 3


Explanation: Using workflows to automate business
processes
There are many processes in an organization that are handled manually, for example:
o If a user does not return the book in seven days, the librarian sends an e-mail
reminder to him to return the same
o If a user updates his address in the system, an automated update should
happen in an external inventory management system or an address book
o If a user misses out a payment of a fine or returns a book after the due date,
the user is marked as black listed

Force.com provides us with a beautiful workflow management system to automate
these manual problems. The solution for the problems such as the preceding one is
given as a part of logic as a service. A

The workflow helps in automating the business process that usually requires manual
intervention.

Improving productivity using automated
approval process
Apart from automating the process workflows, Force.com also provides a system
for automating the approval process. The difference between workflows and an
approval process is that an approval process requires a manual decision between the
flows.






Question : Which are the actions available with workflow rules

1. send email
2. send outbound message
3. field update
4. set task
5. use existing action

  : Which are the actions available with workflow rules
1. 1,2,3
2. 2,3,4,5
3. 1,3,4,5
4. 1,2,3,4,5

Correct Answer : 4

Explanation: Workflow Actions: We can add different actions to the workflow to perform once the workflow rule criteria and the entry criteria are evaluated. We can
add the following actions to the workflow:
Task: A task is created for any user once the workflow is fired. Tasks are set in the Salesforce calendar and can be directly synchronized with the other calendar application by the user.
E-mail alert: We can also send an e-mail alert to reach recipients if the criteria are met. For example, suppose a book reserved by the member has recently checked in, an e-mail alert will be fired to the customer to collect the book.
Field update: We can make an automatic field update after a certain criterion is met. For example, if we automatically change the status of the book once it is returned, we can update the field using this action.
Outbound message: An outbound message is sent to the external server or web service.




Related Questions


Question : How long is the setup audit trail stored for?
 :  How long is the setup audit trail stored for?
1. 7 days
2. 30 days
3. 90 days
4. 180 days
5. 360 days


Question : : You need to track changes that a developer, who has left, made to the configuration. Which tool should you use?



 :  : You need to track changes that a developer, who has left, made to the configuration. Which tool should you use?
1. Audit Trail
2. Account History
3. Action History
4. App History


Question : Which of the following statements are true about field history tracking?
A. it allows developer s to choose only custom fields for tracking changes.
B. It allows developers to choose up to 20 fields per object for tracking changes.
C. It does not track old and new values for long text area fields and multi-select picklists.
D. It replaces an old entry with a new entry in the History related list, any time a user modifies any of the standard


 :  Which of the following statements are true about field history tracking?
1. A,B
2. B,C
3. C,D
4. A,D


Question : Which of the following statements about setup audit trail are true?

A. Tracks setup changes made by developers and administrators
B. Displays 20 most recent changes
C. Tracks only the date of change
D. Tracks changes to data in custom object records


 :  Which of the following statements about setup audit trail are true?
1. A,B
2. B,C
3. C,D
4. A,D




Question : Select correct data management operations

A. Exporting data
B. Deleting data
C. Inserting data
D. Updating data
E. upsetting data


 :   Select correct data management operations
1. A,B,C
2. B,C,D
3. C,D,E
4. A,B,C,D
5. A,B,C,D,E



Question : When can system fields data such as created by and created date be given customized values?


 :  When can system fields data such as created by and created date be given customized values?
1. ONLY on initial data upload to Salesforce
2. ONLY on initial data upload to Salesforce and ONLY when this feature has been enabled by Customer Support
3. ONLY when this feature has been enabled by Customer Support
4. Always available
5. This feature is not available