Explanation: Compares the value of a field to the previous value and returns TRUE if the values are different. If the values are the same, this function returns FALSE
Question : A user faces problem while logging into Salesforce. What should administrator do?
Explanation:Login History : On this page, Administrators can monitor the successful and failed login attempts for their organization and enabled portals orcommunities. The columns on this page provide information about each login attempt. The login history page displays the most recent 20,000 entries in the login history database. If you need to see more records, you can download the information to a CSV or GZIP file.
Question : Universal Containers has two teams - sales team and marketing team. For sales team all stages of lead lifecycle should be available while for marketing team only 3 stages should be available. How can the administrator ensure this?
Explanation: Using leads allows your company to maintain two separate lists - one for prospective customers and one for existing customers. You can store your prospects as leads, and then once a lead becomes qualified, you can convert it to an account, contact, and, optionally, an opportunity. Leads are especially useful if your company has two separate teams - one that handles lead generation and mass marketing and one that handles sales. The lead generation team can concentrate their work on the Leads tab, and the opportunity team can use the Account, Contact, and Opportunity tabs
A lead is a prospect or potential opportunity - a person you met at a conference who expressed interest, or someone who filled out a form on your company's website. You can enter leads manually in the Leads tab, or your administrator can import leads or set up Web-to-Lead to gather information from your company's website. Users can also import leads via the campaign import wizards if they have the Marketing Usercheckbox selected on their user information plus the Marketing User profile (or the "Import Leads" permission and the "Edit" permission on campaigns). The Leads tab displays a home page that lets you quickly create and locate leads, and also sort and filter leads using standard and custom list views. In addition, this tab lets you create and edit leads, associate events and tasks with those leads, and convert qualified leads into an account, contact, and, optionally, an opportunity. You can also enhance your traditional lead data with your potential customers' social information. With the Social Accounts and Contacts feature, you can see your leads' social network profiles and other social data directly in Salesforce. Easy access to this information helps you know your potential customers better, so you can identify and solve their problems and foster lasting relationships.
1. From Setup > My Personal Information > Personal Information > Account Team related list 2. From Setup > My Personal Information > Personal Information > Default Team related list 3. Access Mostly Uused Products by 50000+ Subscribers 4. From Setup > My Personal Information > Personal Information > Default Team